Privacy Policy

Effective Date: September 7, 2024

At YogaCrystalHydration.com, operated by CharlieGamezMedia (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our website, YogaCrystalHydration.com, and purchase our crystal water bottles for yoga enthusiasts.

By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal data to provide you with a better experience and fulfill your orders. The types of information we collect include:

  • Personal Information: Name, email address, shipping address, phone number, and payment information.
  • Account Information: If you create an account, we will collect a username, password, and any profile details you choose to provide.
  • Transaction Data: Details about the products you purchase, including payment information and billing/shipping details.
  • Usage Data: Information on how you interact with our website (e.g., IP address, browser type, browsing behavior, and time spent on pages).
  • Cookies: Small files placed on your device to enhance your browsing experience (see Section 7 on cookies).

2. How We Use Your Information

We process your data for the following purposes, ensuring that we have a legal basis (such as consent, contract performance, or legitimate interest) for each:

  • Order Fulfillment: Processing your purchases, delivering products, and managing payments.
  • Customer Service: Responding to your inquiries and providing support.
  • Marketing: Sending you promotional emails if you have opted into our newsletter or consented to receive updates.
  • Website Improvement: Analyzing website performance, monitoring user behavior, and ensuring smooth functionality.
  • Legal Compliance: Fulfilling our legal obligations, such as record-keeping and fraud prevention.

3. Legal Basis for Processing Personal Data

Under GDPR, we must have a legal basis for collecting and processing your data. The legal bases we rely on are:

  • Consent: You have given clear consent for us to process your data for a specific purpose, such as marketing emails.
  • Contract: The processing is necessary to fulfill a contract (e.g., to deliver your purchases).
  • Legal Obligation: We are required by law to process your data for tax, accounting, or other legal reasons.
  • Legitimate Interest: Processing is necessary for our legitimate business interests, provided these do not override your rights (e.g., improving user experience).

4. Data Sharing and Disclosure

We will never sell your data. However, we may share your personal data in the following circumstances:

  • Service Providers: We work with trusted third-party service providers (e.g., payment processors, shipping companies) to process transactions and fulfill orders.
  • Legal Requirements: We may disclose your data if required to comply with a legal obligation, such as responding to a subpoena or enforcing our terms of service.
  • Business Transfers: If our company is sold or merged with another, your data may be transferred as part of the business transaction.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

  • SSL Encryption: Securing our website with SSL to ensure sensitive data (e.g., payment information) is encrypted.
  • Access Control: Limiting access to personal data to authorized employees and contractors only.
  • Regular Audits: Conducting regular security audits to identify vulnerabilities and improve our security infrastructure.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Once your data is no longer needed, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how users interact with our site, tailor content, and offer personalized advertising.

You can control cookies through your browser settings. However, disabling certain cookies may limit functionality on our website.

8. Your Rights Under GDPR

As a user located in the European Union, you have specific rights under GDPR, including:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct inaccurate or incomplete information about you.
  • Right to Erasure: You have the right to request that we delete your personal data, subject to certain legal obligations.
  • Right to Restrict Processing: You can ask us to limit the way we process your data.
  • Right to Data Portability: You have the right to request your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data in certain circumstances, such as for marketing purposes.
  • Right to Withdraw Consent: You can withdraw your consent to data processing at any time, where consent is the legal basis for processing.

To exercise any of these rights, please contact us at charlie@charliegamezmedia.com. We will respond to your request within 30 days.

9. International Data Transfers

If you are accessing our website from outside the United States, your data may be transferred to, stored, and processed in the U.S. or other countries. By using our site, you consent to the transfer of your personal data to the U.S. or other countries where data protection laws may differ from those in your country of residence.

10. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or your data privacy, please contact us:

Business Name: CharlieGamezMedia
Website: YogaCrystalHydration.com
Email: charlie@charliegamezmedia.com
Address: 5408 West Laurie Ln., Glendale, Arizona 85302, USA

We are committed to safeguarding your privacy and ensuring that your personal data is handled with care and in compliance with GDPR and other applicable privacy laws.